Privacy Policy
Effective Date: April 1, 2026
Showcase Support ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our websites, platforms, and services, including:
- ShowcaseSupport.com
- ShowcasePhotographers.com and ShowcaseListings.com
- IntentGate.ai and all subdomains (NKB Law, ClearLeaf, IronSight, HomeSight, CustodyLens, MigraLens, WorkSight, HealthSight)
1. Information We Collect
Information You Provide
- Account information: Name, email address, phone number, and password when you create an account
- Contact information: Name, email, and phone number when you contact us or use our services
- Phone number: When you opt in to receive SMS/text messages from our services
- Business information: Brokerage details, agent codes, and other professional data for photography platform users
- Communications: Content of messages you send through our SMS, chat, or email services
Information Collected Automatically
- Usage data: Pages visited, features used, search queries on our legal research platforms
- Device information: Browser type, operating system, IP address
- Cookies: Session cookies for authentication and preferences. We do not use third-party advertising cookies.
2. How We Use Your Information
| Purpose | Data Used |
|---|---|
| Provide and operate our services | Account info, usage data |
| Send SMS verification codes | Phone number |
| Facilitate two-way SMS conversations (e.g., NKB Law chatbot) | Phone number, message content |
| Respond to your inquiries | Contact info, communications |
| Manage photography orders and workflows | Account info, business info |
| Improve our services | Usage data, device info |
| Comply with legal obligations | As required |
3. SMS/Text Message Privacy
When you interact with our services via SMS:
- We collect your phone number and the content of your messages solely to provide the requested service
- We do not sell, share, or rent your phone number to third parties for marketing purposes
- We do not use your phone number for advertising
- Message content may be processed by AI systems to provide responses (e.g., the NKB Law legal research assistant). These conversations are not shared with third parties.
- We retain SMS conversation data for service improvement and to maintain conversation continuity. You may request deletion of your conversation history by contacting us.
- To stop receiving messages, reply STOP at any time. For help, reply HELP or email support@showcasesupport.com.
4. Information Sharing
We do not sell your personal information. We may share information in the following limited circumstances:
- Service providers: We use third-party providers to operate our services (e.g., Twilio for SMS delivery, cloud hosting providers). These providers process data only as necessary to provide their services to us and are bound by contractual obligations to protect your data.
- Legal requirements: We may disclose information if required by law, subpoena, court order, or government request.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With your consent: We may share information when you explicitly direct us to.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption in transit (TLS/SSL) for all our websites and services
- Encrypted storage for sensitive data such as passwords
- Access controls limiting employee access to personal data
- Regular security reviews of our systems
No method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:
- Account data: Retained while your account is active and for a reasonable period afterward
- SMS conversations: Retained for service continuity and improvement; deletable upon request
- Usage logs: Retained for up to 12 months for service improvement
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your personal information (subject to legal retention requirements)
- Opt out of SMS messages by replying STOP
- Request a copy of your data in a portable format
To exercise these rights, contact us at support@showcasesupport.com.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will promptly delete it.
9. Third-Party Links
Our platforms may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Showcase Support
Email: support@showcasesupport.com
Web: www.ShowcaseSupport.com